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User persona slide combining a named header and bio with a four-phase journey map that plots a numbered emotion line and lime quote bubbles across labeled columns.
Summary
The persona and journey slide: "Christina Mercado, a loyal but overwhelmed user" up top, with a four-phase journey map plotting her numbered emotional highs and lows beneath.
Visual description
Lavender-white field. Top-left sets a large bold name "Christina Mercado" with a gray sub-line "A loyal but overwhelmed user"; a paragraph of bio runs across the top-right describing her busy Friday and frustration. The lower two-thirds is a journey map across four pale lavender columns labeled "Decide", "Move", "Experience", and "Call it a night", each listing its numbered steps (1 to 12, e.g. "1 Opens the app", "12 Gets bus home"). A connected zig-zag line of small numbered circles runs left to right across the columns, rising and dipping to chart emotion; nodes at emotional peaks and troughs are lime-filled and carry rounded lime speech bubbles with verbatim quotes ("That last place we went to was terrible.", "I love this place.", "What's taking them so long?", "That was great!"). A happy and a sad face anchor the vertical emotion axis on the far left.
Key takeaway
Folding a persona header and a full journey map onto one slide, with the numbered emotion line doing double duty as both timeline and sentiment chart. The lime speech bubbles attached at the curve's highs and lows make the emotional story instantly readable, and the smiley/frown axis labels the y-axis without text.
Reuse notes
The richest layout in this deck and a strong reference for UX journey-mapping or experience-audit slides. Best when you have real numbered touchpoints and a few quotable user lines to pin to the curve. Information-dense, so it needs the wide phase columns and generous slide; it would crowd at smaller sizes or with more than four or five phases.
